Here are some of our most frequently asked questions, if you can't find the answer you are looking for please feel free to contact us or get in touch on our Facebook page.

Q. How tough / strong are K9 Connectables ? 

A. Please note that K9 Connectables are mental enrichment toys and not chew toys. No dog toy is indestructible to a determined dog and K9 Connectables have been designed to be used in supervised interactive play sessions between dog and owner. 

Q. No really... my dog destroys every toy they get, is it ok to give him K9 Connectables ?

A. If your dog is a power chewer please supervise play carefully and take away from the dog once the challenge has been completed and all treats consumed. This will help your dog to not turn to destructive ways, if a dog decides to turn to persistent or power chewing there are very few objects on earth will survive and the toys could be damaged. 

Q. Can I leave my dog alone with K9 Connectables ?

A. No! Please be a responsible pet owner and never leave a dog alone with toys, if damaged, remove toys immediately as ingested pieces may cause internal blockage and are a choking hazard.

Q. What are K9 Connectables made of ? 

A. K9 Connectables are made from a soft but durable material called TPE (Thermoplastic Elastomer - essentially a soft plastic) that is satisfyingly squeezy for dogs to bite down on!

Q. Are K9 Connectables hard or soft ?

A. The material is soft so K9 Connectables can connect together! The toys have a great bounce and are very safe for fetch and best of all they float on water.

Q. Is the K9 Connectables material safe ?

A. We have tested K9 Connectables to British children's toy safety standards and are independently certified to be completely non toxic, BPA and phthalate free.

Q. What size dog are K9 Connectables suitable for ?

A. Dogs ranging from 7kg through to 35kg are the ideal range to be able to break the K9 Connectables connections apart. We are working on new toys for the minis and XXL dogs, keep an eye on our social media for new product announcements.

Q. How does my dog know how to break the connections ?

A. Firstly, start with a short play session with the toys apart, your clever dog will notice this. Next, start with one connection level so it is easy for your dog to break apart, it also helps if you have a high value treat inside which the dog can smell through the bone shaped hole! If it's something they want, they will go crazy until they get their reward, as they figure it out you can move to three connection levels such as on the Dentist and four levels on the Tech Bone!

Q. How long should it take my dog to figure out / use K9 Connectables ?

A. It depends on your dog! Their personality, their desire for what is trapped inside K9 Connectables. Initially it may take a while for your dog to figure out how to break the connection but when they do they get quicker and quicker. You can extend playtime by stuffing K9 Connectables with things like banana, yogurt, peanut butter, even raw diet ! 

Q. Can I freeze K9 Connectables ?

A. YES! Stuff with treats, smear the outside crevices with treats and pop in the freezer. TIP: if your ingredients are a little messy, stuff your toys, connect together and place in a plastic bag to keep your freezer clean.

Q. Are K9 Connectables suitable for puppies ?

A. K9 Connectable can be ideal for puppies. Interactive play sessions can teach puppies appropriate chew items and can help them to settle. However please be aware young puppies can have razor sharp teeth so supervise play is essential.